Terms & Conditions

Welcome to www.vibantiq.com

At Vibantiq (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit vibantiq.com or purchase our products (journals, planners, trackers, labels, bookmarks, stickers, or any other items).

By using our website, you agree to the practices described in this policy.

Information We Collect

a. Personal Information

When you interact with our website or place an order, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways; we do not store full card information)

b. Non-Personal Information

This includes:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent

  • Cookies and analytics data

c. Order & Account Information

If you make purchases, we store your order history and preferences to provide you with personalised customer service and fulfillment.

How We Use Your Information

We may use the collected information to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve website performance and user experience

  • Send promotional emails (only if you opt-in)

  • Prevent fraud and maintain site security

  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Service providers: payment processors, shipping carriers, email service tools

  • Analytics tools: for understanding user behavior

  • Legal authorities: only if required by law or to protect our rights

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Vibantiq uses cookies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze site traffic

You can disable cookies through your browser settings, but some features may not work correctly.

Email Communications

You will only receive:

  • Order confirmations and updates

  • Customer support responses

  • Promotional emails only if you opt-in

You may unsubscribe anytime.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page accompanied by an updated “Last Updated” date.